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Pre-Sales Questions:

The knowledge database is organized into different categories, please select a category that you are interested in.


Will you place ads on my site?
webhostingsolutions.in will NOT place ads on your site. That is one of the many advantages of having a paid host.

Can I upgrade at any time and how does it work?
Yes, you can upgrade at any time by filling up our upgrade form. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to. For example, if you were paying $9.95 per Year with your previous plan at gethosting.in , and the new plan is $14.95 per month, you only pay $5.00 per month difference.



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How long have you been in business? And can you tell me a little about your company and network?
Please read our company information page. It contains all the information you need about webhostingsolutions.in. If you still have more questions, just send our sales department an email at info@webhostingsolutions.in

Do you allow sites to advertise for money, on their web site?
Yes, we allow sites to have commercial advertisements.

Can I see some of the websites you host?
Yes some sites we host are.....
www.futureoptionsug.com
www.geberix.com
www.cantergroup.com
www.bombayengg.com
www.siporexpune.com
www.dncinfotech.com

Are your Servers based on Unix / Linux, or Windows NT?

All Servers are Linux Servers running Red Hat 9.0, and Red Hat Enterprise Linux 3.4.

Is tax included with my monthly or yearly plan?
Yes, tax is included within the price.

What control panel do you use and do you have a demo?
The control panel we use is called cPanel. A demo of cPanel can be found here Login with the username demo, and the password demo.

Can I host friends?
Yes, you may host your friends. If you want your friends to have their own control panels for their sites, you'll need to get a reseller account.

How long does it take to setup my account?
For security purposes, all orders with webhostingsolutions.in are manually checked for fraud.

Typically:
- Shared and Reseller accounts take 15-25 minutes to set up.
- Semi-dedicated and dedicated takes 24-48 hours to set up.

Upon signing up, you'll receive an email stating that webhostingsolutions.in has received your order and is processing it. You may then receive an email, which states if you have balances that needs to be paid prior to account activation. After your order has been paid, verified, you will receive a welcome email and you are on your way to getting your web site online with webhostingsolutions.in.
Please note that if you wish to pay with eCheck, a regular check, money order, cash, Western Union, etc., it may take longer to activate your account while we wait to receive payment.

Are there any hidden costs, or setup fees?
No, there are no hidden costs or fees associated with having a hosting account.

How much is extra bandwidth and space?
If you need more bandwidth or disk space, e-mail us to upgrade you to a higher plan. If you need more bandwidth or space than our highest plan offers, please email info@webhostingsolutions.in for a custom plan. We'll be more than happy to work something out to fit your needs.

Do you offer Telnet or SSH access?
No, due to security reasons we do not offer telnet or shell access for shared and reseller account. All dedicated servers come with full Telnet and SSH access. You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs. Additionally, our technical support staff can run some commands for you, if you need them.

Can I password protect directories?
Yes, you can password protect directories within cPanel.

Why was the order I placed marked as fraud?
A small percentage of webhostingsolutions.in orders are marked as fraud. Every now and then, we mark someone who is actually legitimate as fraud for one of many reasons. Here are a few possibilities:
1. Your IP may have been too far of a distance from the listed address upon order.
2. The phone number we called to confirm may have been incorrect or was unanswered.

We apologize for any inconvenience. You can contact us back at any given point of time with the necessary details, we shall be obliged to setup your account with us.